Business Service Help Topics

Unlimited phone service is free local calling at anytime with no limitations on service areas. With Measured service, you can call anyone in your town with the same pre-fix for free. If you call someone outside your pre-fix in your local calling area, you will be charged 5 cents per minute. Call the Blackfoot Business Sales & Service team to help determine the best plan for your business depending on the number of minutes you call monthly.

ergo® puts advanced call management at your fingertips, thanks to the power of Blackfoot’s managed Voice over IP network—the largest of its kind in Western Montana. All the computerized heavy lifting is done at our offices, while all the features are delivered instantly over our network tyour offices. You get a low-cost, no-maintenance, high-efficiency phone system that improves your service to customers while making you sound bigger than you are. For detailed information about ergo®, download our ergo® brochure.

Many businesses need superior speed to compete in the marketplace. Higher connection speeds help you download and upload large files faster and often integrates better with software applications. Faster speed also allows you to better serve your customers. We offer many competitive plans including entry-level speeds of 128K to mega-fast speeds of 6M. To best determine which speed will work best for your business and your bottom line, please contact Blackfoot’s Business Customer Sales & Support.

To retrieve your Voice Mail messages from another touch-tone phone

1. Call the local Voice Mail number provided by Blackfoot.
2. You will be prompted for a mailbox number and password. Your voice mailbox will always be your seven-digit phone number followed by the # sign. Your password is originally set as your seven-digit phone number. You can change your password once logged into your voice mailbox.
   (To change your password, choose option 9 “mailbox setup” and then 2 “create/change password”.)

This feature allows you to activate or deactivate the Call Forwarding feature from a local or remote telephone. Please call Blackfoot Customer Sales and Service to set-up this feature, then dial the following numbers: a special access local telephone number that will be provided by Blackfoot upon ordering, your telephone number, your Personal Identification Number (PIN) and the activation/deactivation code. You must have regular Call Forwarding on your phone for this service to work.

Every Blackfoot Internet comes with a pre-set number of e-mail accounts ranging from 5 to 25. You can easily add more accounts for new employees or additional services for a nominal set-up fee. To add more accounts, please contact Blackfoot’s Business Customer Sales & Support.

This feature is beneficial for small business who can’t afford a second line, but need the flexibly send or receive fax documents, or maintain two business phone numbers. Once this feature is activated, you will hear unique ring tones for each of your business phone numbers or you will have the ability to conveniently fax. This feature is often included in our money-saving calling feature bundles. Please contact Blackfoot’s Business Customer Sales & Support.

Please contact our partner, Hanson Directory Services, to place your display or yellow page advertising. Once you place a business ad with Hanson, you will see charges pro-rated over a 12-month period on your Blackfoot statement.

Hanson Directory Sales
1501 N 15th Ave East (physical address only)
PO Box 786 (mailing address)
Newton, IA 50208
641-792-2855 Ext. 115

Email: mattb@hansondirectory.com
Web site: http://www.hansondirectory.com/