CUSTOMER OVERVIEW


To learn what we can do for you, call us at 406-541-5000 or email us at customerservice@blackfoot.com.
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There are 9 questions found in this category:
If You Receive Obscene Or Harassing Phone Calls…
It is against the law to make obscene, threatening or anonymous phone calls. Telephone harassment is a crime. Penalties include imprisonment and/or fine. 1) When answering your calls, say hello twice. ......
Last Update: 2010-10-01 Views: 115
How Can We Improve Your Service?
The Blackfoot Companies make every attempt to help our customers with problems that might arise regarding their service. Our customer sales and service representatives are eager to help you! Just call ......
Last Update: 2010-10-01 Views: 83
Customers With Non-Published Or Non-Listed Numbers…
New federal regulations require the Blackfoot Companies to provide customer billing name and address information to telecommunications companies for use in billing you directly for any calls you make using their ......
Last Update: 2010-10-01 Views: 19
My Long Distance Carrier Was Changed Without My Consent…
To determine if you have been SLAMMED: 1) Call our business office and have a service representative verify your long distance provider. 2) If the carrier is not correct advise a ......
Last Update: 2006-12-13 Views: 112
Montana Telephone Assistance Program…
The Blackfoot Companies participate in a program called the Montana Telephone Assistance Program. Montana Medicaid recipients are eligible to receive a $10.50 monthly credit. To qualify you will need to supply ......
Last Update: 2006-12-13 Views: 25
Money Saving Telephone Tips…
1) Take advantage of holiday rates. 2) Only call person-to-person when it is absolutely necessary. Person-to-person calls are more expensive than station-to-station. 3) You have direct dialing long distance capabilities, so ......
Last Update: 2006-12-13 Views: 23
Illegal Wiretapping…
It is a crime under federal and state laws for any person to wiretap or otherwise intercept a telephone call unless that person has first obtained a court order or the ......
Last Update: 2006-12-13 Views: 29
How Do I Know When My Conversation is Being Recorded?
A short “beep” tone heard on your telephone line every 15 seconds means that the person with whom you are talking is recording your conversation. If you do not want your ......
Last Update: 2006-12-13 Views: 27
Calls To Our Office May Be Monitored…
This is one way for our companies to assure that you are receiving prompt courteous service and accurate information. ...
Last Update: 2006-12-13 Views: 8

 

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