Blackfoot’s Voice Operator Panel enables your business to deploy a software-based receptionist portal. This saves you money, by not requiring additional hardware, and provides a high level of functionality and usability.
With Voice Operator Panel, calls are managed through an intuitive interface with drag-and-drop features. Voice Operator Panel provides switchboard and attendant console functions, allowing a receptionist to monitor an entire business or group of employees, view who is available, on a call, or away. The operator can pick up incoming calls, put them on hold and initiate a warm or cold transfer.
Voice Operator Panel can be used as a standalone soft phone, or tethered to a hard phone to handle calls.