Bank of Bozeman, an independently owned community bank serving the Gallatin Valley, was having issues with the reliability of their business internet. For example, their existing internet service provider’s circuit couldn’t keep up with their network demands. In other words, bandwidth was insufficient and internet speeds were inconsistent. Above all, it was impacting their bottom line.
“We are a financial institution and we send a lot of traffic over the internet to our core provider,” said Mitch Johnson, VP/CFO at Bank of Bozeman. "Slow internet slows our productivity."
As a result, the bank came to Blackfoot looking for a secondary connection to back up their current internet provider.
Instead of just serving as a backup provider, Blackfoot proposed taking over Bank of Bozeman’s primary data connection. As a local internet provider, Blackfoot has more than 30 miles of fiber in the ground in Bozeman. And the bank is within close proximity to Blackfoot fiber, which would enable a reliable connection.
Blackfoot engineered the bank's dedicated internet access (DIA) solution using Gigabit Passive Optical Network (GPON) technology. This enables ISPs, like Blackfoot, to make more efficient use of fiber assets. Moreover, GPON provides additional security at the circuit level, compared to a traditional fiber solution.
“Customer service is so important in our line of work. That’s why we needed a provider who could deliver reliable voice and data services. Blackfoot has been a great partner since 2015 and truly shares our vision of customer service excellence.”
Quin Williams, Vice President
"We want all of our data to be in Missoula, not in Florida and then backed up elsewhere. We are a local company and we want to support local companies. Blackfoot has been a first class provider with world class technology and support."
Gordon Watson, CPA, Controller
Bitterroot Valley Forest Products
"While cost savings are significant, having a local company that can provide timely and superior support is pretty significant, as well."
Matthew Roberts, Systems Administrator
Garlington, Lohn & Robinson Attorneys
Blackfoot’s solution met our needs 100 percent. Our 26 employees are plugged in all the time and the big thing for us was securing a dedicated, consistent speed.
Mitch Johnson • VP/CFO, Bank of Bozeman
In short, with Blackfoot's local fiber and GPON technology, Bank of Bozeman now utilizes a low latency, redundant circuit with enough capacity to support the bank’s traffic today and well into the future.
Even more, Bank of Bozeman values partnering with a local provider and a dedicated account manager. “We’re a relationship bank, so partnering with quality local providers like Blackfoot is paramount to our business,” said Johnson.