Why is the Federal Universal Service Charge (FUSC) increasing? The Federal Communications Commission (FCC) has approved an increase in this rate from 31.8% to 33.4% for the monthly interstate access charges for residential and business services beginning on or after April 1, 2021. The FUSC amount on your bill depends on the services you order. All providers of telecommunications services contribute to the support of rural telephone consumers, low-income households, schools, libraries and rural health providers, which is funded by this charge. The charge is set by the FCC and is adjusted on your bill quarterly as the needs of the fund change. For questions, please contact our Customer Care Team at 866-541-5000.