FAQ Category: Smart Home App

Do I need to update my app?

February 25, 2024

Yes, if you are notified of an update, it’s recommended for best performance that you update the app. 

Where can I download the Blackfoot Connect app?

Download the Blackfoot Connect app from either the Google Play store or Apple App Store. Search for “Blackfoot Connect” to find the app.

What should my WiFi name and password be?

Your WiFi (SSID) name should be something unique and that you can remember. This is also likely not something you’ll want to change often, as you’ll have to reconnect all the devices in your home after changing the WiFi network name or password.

Is your WiFi name (SSID) case sensitive?

Yes, WiFi SSID names are case sensitive.

I accidentally put my phone into a parental control profile and turned it off, now I cannot turn it back on. What should I do?

Simply turn the WiFi off on your phone and wait for it to connect to your cellular network. You can then open the app and select the check mark icon to turn your profile back on.  We would also recommend that you remove your phone from the profile if you do not want to accidentally […]

How do I check my app version?

The app version can be viewed by selecting Settings and is shown at the bottom of the screen.

Can I password protect the app?

Yes. From the settings menu, select Set Passcode. This will allow you to set a PIN that must be entered any time the app is launched. The PIN must be a minimum of 4 characters. Once a PIN has been configured, it can be enabled or disabled from the Settings menu.