Network Status Updates

This page is updated when Blackfoot is experiencing major outages across our Montana and Idaho networks. Our most recent update is included at the top. Sign up to receive alerts when we are experiencing major outages »

Resolved: Alta, MT outage

July 19, 2022
Posted in ,

The outage in Alta, MT has been resolved.

Outage: Alta, MT

July 18, 2022
Posted in ,

Monday, July 18, 2022:

We are aware of a cut fiber cable that is impacting the Alta area, We have been assured by our partner, Lumen, that repairing their cut fiber cable is a top priority with full resolution by the end of today (July 18, 2022).

We are monitoring the situation closely and will continue working with our partner to ensure this issue is fully resolved.

RESOLVED: Outage: Livingston, MT

May 14, 2021
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Last updated: Friday, May 14, 2021 | 6:38a

The following outage has been resolved.

We are currently experiencing an outage in Livingston, MT, impacting both voice and data services. Technicians are working to resolve the outage as quickly as possible, however there is no estimated time for resolution.

This page will be updated when the outage is resolved.

To contact our support team, please click here.

Outage: Livingston, MT

May 13, 2021
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Last updated: Thursday, May 13, 2021 | 9:16a

We are currently experiencing an outage in Livingston, MT, impacting both voice and data services. Technicians are working to resolve the outage as quickly as possible, however there is no estimated time for resolution.

This page will be updated when the outage is resolved.

To contact our support team, please click here.

UPDATE: Power outages, Eastern Idaho

February 5, 2021
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Blackfoot internet and voice service between Idaho Falls and Ashton are operating normally.

For questions, please contact Blackfoot Technical Support:

  • Phone: 877-881-1155
  • Email: support@blackfoot.net

Power outages: Eastern Idaho

February 3, 2021
Posted in ,

Blackfoot is aware of several power outages across Eastern Idaho that may be impacting internet and voice service between Idaho Falls and Ashton, likely due to heavy snow and wind.

There is no estimated time of recovery at this time.

For questions, please contact Blackfoot Technical Support:

  • Phone: 877-881-1155
  • Email: support@blackfoot.net

RESOLVED Network Outage: Thompson Falls

November 17, 2020
Posted in ,

Updated: 4:26 AM MT.

As of 7:40 PM MT on Monday, all network services are operational.

UPDATE Network Outage: Thompson Falls

November 16, 2020
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Updated: 3:30 PM MT.

Blackfoot engineers are onsite and are working to restore voice and data services.

Estimated time of recovery is 7:30 PM MT this evening.

Network Outage: Thompson Falls

November 16, 2020
Posted in ,

Blackfoot is currently working on a network outage in the Thompson Falls area. We will update this page when systems are operational again.

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